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Customer Support

We'll get back to you within 24 hours!

open hours

Monday — Friday
9am — 5pm
Weekend
Closed

Mail Address

11 Apex Drive
Suite 300A
Marlborough, MA 01752
United States

Support

Innitiate Return

We only accept return requests until 14 days after the product has been delivered. We'll get back to you within 24 hours with the return details.

Submit Feedback

Customer feedback is very important to us, please leave your honest feedback below about any of your experiences with Vendor Company.

Make a suggestion

Our team loves to hear what you have to say. Have a suggestion for one of our websites? Send it over and we will consider it!

Press Inquiries

Our team loves working with journalists from around the world to share unique and compelling stories. If you are a member of the media and would like to talk with us about anything, please get in touch with us below.

NOTICE Only media inquiries will receive a response. If you’re a customer and have a question for us, please click here.

Report

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Why did Vendor Company charge my credit card?

Hello, you are probably here because you found a charge on your credit card and are wondering where it came from. Here we will attempt to help you solve the mystery.


Who is Vendor Company?

Vendor Company manages a vast portfolio of ecommerce websites. We are responsible for providing all of our visitors and customers with the best possible shopping experience.

Why are you charging us?

You or someone in your household may have purchased a product from an online store managed by Vendor Company. You can review our full list of managed sites here.

Doesn’t ring a bell?

If the product name does't ring a bell, you may want to ask around your household or workspace. Chances are that someone else in your household or workspace purchased the product.

Can we get a refund?

Most charges are non-refundable. Please review our refund policy for more details.

Any further questions?

You can contact us and we’ll get back to you as quickly as we can.

Your message has been sent!

Customer feedback is very important to us, thank you for taking the time to leave us a message. We will get back to you within 24 hours.

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We're sorry for the inconvenience, please try again or contact us directly.